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Computing Professionals Systems Manager

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General Overview:

Controls the operating effectiveness of information technology systems, and arranges system maintenance and enhancements to meet user requirements.

Tasks Include:

  • consults with administrative and technical staff to determine information needs, data flows and system definitions
  • establishes and controls system access and security
  • coordinates protocols for operation within multi-user information technology networks providing voice, data and text transmission
  • monitors and optimises system performance and initiates recoveries after system failures
  • implements data back-up and other system housekeeping procedures
  • manages the distribution and retention of data on storage devices
  • coordinates system updates and replacement of old versions
  • maintains data dictionaries and advises users on data structures and terminology
  • assists in testing new equipment and systems
  • prepares technical reports on the operation of systems
  • estimates costs of systems and prepares cost-benefit analyses
  • may coordinate the work of support staff
  • may provide training in system use and access
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