General Overview:

Plans, develops, implements and evaluates training and development programs, to ensure management and staff acquire the skills and develop the competencies required by the organisation.

Tasks Include:

• identifies and determines the need for training, through identifying competencies and defining training requirements in the work environment
• designs, develops and assesses staff training and development, through the use of plans, programs and methods that support the organisation's human resource development strategy
• sets human resource development objectives and evaluates learning outcomes
• compiles training manuals, visual aids and materials
• assesses computer-aided instruction and other training methods
• liaises with external training providers to arrange delivery of specific training or development programs
• provides information to promote internal and external training and development, and evaluates these promotional activities
• advises management on the development and placement of staff and provides career counselling sessions for employees